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Lorikeet

Lorikeet is the best AI customer support platform for Fintechs, Healthtechs, and other complex businesses. Scaling customer support while maintaining response quality is exceptionally hard. For companies with complex support needs and a focus on customer experience, continuing to throw people at the problem doesn't work, and neither does implementing low quality "help center summary" chatbots. Lorikeet leverages best-in-class AI and a powerful workflow engine to deliver high quality and scalable support automation at a fraction of the cost of manual solutions. We can solve tickets that involve looking up data, taking actions in your systems, and making complex decisions. We work with high growth, innovative companies in fields like FinTech and HealthTech who care about the quality of their customer experience. If you're interested in talking about how AI could transform your customer support experience, drop Steve a note at [email protected], or book time directly at https://www.getclockwise.com/c/steve-optech-ai/lorikeet-web-linkedin-inbound.

Sector
AI customer support platform
Business model
B2B SaaS (AI customer support)
Founders
Steve Hind, Jamie Hall
Headquarters
Sydney

Sources: lorikeetcx.ai, lorikeetcx.ai, startupdaily.net

1person interviewed
2episodes across 1 show
1mention in other conversations

The team on Day One

Hear from the team

Milestones

  1. 2023 Founded (originally as Optech) startupdaily.net
  2. 2024 Raised $35M Series A to build AI customer concierges prnewswire.com
  3. 2025 Raised $9M more as demand for AI support agents surged prnewswire.com

What others say about Lorikeet

Moments from other conversations on the network where Lorikeet comes up.

when Steve from Lorikeet was on the show recently, he specifically mentioned the displacement of typesetters, which are kind of like a graphic designer that move imagery.”
On In The Blink Of AI Georgie Healy answers: Will AI Take Your… · 4:25 ▶

In the news

Thinking of working at Lorikeet?

Hear how the team works in their own words, then see the open roles.

More founder companies on Day One

Spot something wrong? Suggest a correction Updated 25 September 2026

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